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SHIPPING & PAYMENT METHODS​

  • All orders are processed within 1-3 business days after purchasing. We do not ship out on weekends or holidays.

  • Please double check the address you provide during shipment, we will not be held responsible for any packages that end up lost or delayed due to an incorrect address provided by the customer. 

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  • All payments are processed by ComGate Payments:

https://www.comgate.cz/cz/platebni-brana

  • All informations on card payments and transfers you'll find in the links below:

https://help.comgate.cz/v1/docs/cs/platby-kartou 

https://help.comgate.cz/docs/bankovni-prevody

  • contact information for ComGate Payments for complaints or questions about payments:

ComGate Payments, a.s.

Gočárova třída 1754 / 48b, Hradec Králové

E-mail: platby-podpora@comgate.cz

Tel: +420 228 224 267
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CZECHIA ORDERS

  • Once shipped, orders will generally take 2-5 or more business days to arrive depending on where you live. 

  • All orders will include a tracking number, you will receive your tracking number via email once your package has been shipped. 

  • Please note that once a package leaves our premises, it is no longer under our control. If you have a problem with your package, contact the mail carrier immediately.

  • By making a purchase with us, you agree Aryante Studio will not be held responsible for any lost, stolen or delayed packages that may happen during shipment.


INTERNATIONAL ORDERS ​

  • We do not determine any foreign duties or local taxes associated with imported packages and will not be held responsible for any of the charges that may occur. 

  • Shipping delivery times may vary between 1-12 weeks or more depending on your local post office. Unfortunately we are not able to provide a better estimated time of arrival as it is different for every country. Shipment will also depend on how long your package is processed through customs.

  • Please check with your local post office or the customs department for any import duties, local taxes or handling charges that may be applied to your purchase.

  • Any returned or denied upon receiving package by the recipients requests the customer will be held responsible for any taxes or duties upon returning. 

  • Please keep in mind that once a package leaves our premises, it is no longer under our control. If you experience any problems during shipment please contact your local post office immediately.

  • By making a purchase with us, you agree Aryante Studio will not be held responsible for any lost, stolen or delayed packages that may happen during shipment.